5 Best Adit Alternatives For Dentists and DSOs

While Adit serves over 10,000+ dental professionals with its all-in-one practice management platform, the dental industry's most pressing revenue challenge demands specialized solutions that Adit wasn't designed to address. With 30% of calls going unanswered and 78% of patients booking with the first practice that responds, these five alternatives focus on solving the critical missed call problem that costs practices between $100,000-$150,000 annually. This comprehensive analysis examines each platform's approach to patient communication, pricing models, and ideal use cases to help dental practices and DSOs make informed decisions about their patient capture strategy.

Key Takeaways

• Specialized vs. comprehensive platforms serve different needs: Resonate AI focuses exclusively on call recovery with 24/7 AI engagement, while Adit provides full practice management—choose based on whether you need best-in-class patient capture or all-in-one operations software
• Speed of response determines patient acquisition: Resonate AI responds to missed callers within seconds via automated text, capturing the 78% of patients who book with first responders, while traditional systems may take hours or require manual follow-up
• ROI varies dramatically by solution type: Practices using Resonate AI report up to 61x ROI by converting previously lost calls into scheduled appointments, compared to operational efficiency gains from comprehensive platforms
• After-hours coverage creates competitive advantage: 40% of calls occur outside business hours—solutions with 24/7 AI capabilities capture revenue that traditional office-hours-only systems miss entirely

The dental software landscape has transformed as practices recognize that comprehensive practice management platforms, while valuable for operations, often overlook the single greatest revenue leak: unanswered patient calls. Each missed call represents $850 in immediate revenue and up to $8,000 in lifetime patient value, creating an urgent need for specialized solutions.

Industry analysis indicates that 20-38% of calls go unanswered, with the problem intensifying during peak office hours when staff are overwhelmed with in-person patients. This evolution demands infrastructure that captures every patient inquiry through intelligent automation—capabilities that traditional practice management systems weren't architected to deliver.

1. Resonate AI: Built Specifically for Dental Missed Call Recovery

Resonate AI stands as the only AI-powered virtual receptionist designed exclusively for dental practices, introducing advanced capabilities that convert missed calls into scheduled appointments without requiring human intervention or disrupting existing workflows.

Key Features:

• 24/7 AI Dental Receptionist that immediately texts missed callers and conducts natural language conversations to book appointments
• Instant missed call recovery responding within seconds to engage patients before they call competitors
• Three integrated AI agents (Voice, SMS, Chat) sharing patient context across all communication channels
• Real-time calendar integration checking availability and booking appointments directly into practice management systems
• Dental-specific training understanding insurance questions, treatment urgency, and procedure types with appropriate terminology
• Multi-language capability with automatic Spanish switching for bilingual patient populations
• Website chat AI embedded on practice sites to capture web visitors and answer questions 24/7
• Analytics dashboard tracking missed call recovery rates, conversion percentages, and revenue attribution
• Multi-location DSO support with centralized management and location-specific customization

Pricing Structure:

• Three tiers available: Small Practice, Growing Practice, and Enterprise DSO
• Free trial available
• No setup fees with month-to-month flexibility
• Contact for custom pricing

The platform's strength lies in solving the specific problem that creates the greatest revenue loss for dental practices. As documented in case studies, Facial & Oral Surgery Associates captured 41 new patients in 30 days with $81,000 in revenue recovery and 61x ROI, while Fresh Dental NC achieved 7x ROI booking 143 appointments in a 30-day pilot.

2. TrueLark

TrueLark has established itself in the dental AI receptionist space by offering automated patient communication capabilities designed to answer calls and engage patients across multiple industries including dentistry.

Key Features:

• AI-powered call answering for incoming patient calls
• Multi-channel communication supporting phone, text, and chat interactions
• Integration with practice management systems including major dental platforms
• Appointment scheduling functionality connecting to practice calendars
• Patient engagement tools for follow-up and communication workflows
• 24/7 availability handling after-hours and weekend patient inquiries

Pricing Structure:

• Book demo for pricing

Best for: Practices seeking multi-industry AI receptionist capabilities with cross-channel communication features.

3. Weave

Weave positions itself as a comprehensive patient communication platform combining VoIP phone systems with engagement tools, serving dental practices seeking integrated calling infrastructure.

Key Features:

• Proprietary VoIP phone system providing built-in calling infrastructure for practices
• Two-way SMS messaging enabling text-based patient communication
• Patient engagement features including appointment reminders and reviews
• Integration with practice management connecting to existing dental software
• Call tracking and analytics monitoring communication performance
• Team collaboration tools facilitating internal practice communication

Pricing Structure:

• Base plans starting at $249/month
• Ultimate, Elite, and Pro tiers

Best for: Practices prioritizing VoIP infrastructure combined with patient engagement and seeking comprehensive communication platform replacement.

4. Curve Dental

Curve Dental serves the dental market with cloud-based practice management software for comprehensive operational capabilities.

Key Features:

• Complete practice management suite including scheduling, charting, and billing
• Cloud-based architecture enabling access from any location or device
• Electronic health records with integrated clinical documentation
• Billing and insurance claims processing within the platform
• Reporting and analytics for practice performance monitoring
• Integration ecosystem connecting to imaging and other dental tools

Pricing Structure:

• Pricing upon request

Best for: Practices seeking comprehensive cloud-based practice management software with integrated clinical, scheduling, and billing capabilities.

5. Dentrix

Dentrix maintains its position serving 35,000+ dental practices with over 20 years of market presence as a comprehensive practice management solution for single and multi-location operations.

Key Features:

• Comprehensive practice management covering all operational aspects
• Clinical charting and treatment planning integrated with scheduling
• Insurance claims management with verification and processing
• Financial reporting and analytics for practice performance
• Extensive integration ecosystem connecting to dental technology
• Cloud and on-premise deployment options based on practice preference
• Dedicated support and training for enterprise implementations

Pricing Structure:

• Starter, Accelerator, and Pro packages available
• Pricing upon request

Best for: Established practices and DSOs requiring proven enterprise practice management software with extensive integration options and deployment flexibility.

Frequently Asked Questions

How does Resonate AI's missed call recovery actually work compared to Adit's communication tools?

Resonate AI operates as a specialized layer focused exclusively on capturing missed calls through immediate automated text engagement and conversational AI that books appointments 24/7. When calls go to voicemail, Resonate AI instantly sends personalized text messages within seconds, conducts natural language conversations understanding dental terminology and insurance questions, and books appointments directly by checking real-time calendar availability. Adit provides communication tools as part of its comprehensive practice management suite. The architectural difference means Resonate AI delivers specialized missed call conversion while Adit excels at operational management across billing, scheduling, and analytics.

What happens to my existing practice management system when implementing Resonate AI?

Resonate AI operates as a complementary communication layer that integrates seamlessly with existing practice management systems including Dentrix, Eaglesoft, Open Dental, Curve, and Denticon through real-time connections. Practices maintain their current PMS for operations while adding Resonate AI specifically for missed call recovery and patient communication. The 5-minute setup requires only simple call-forwarding configuration with no disruption to existing workflows, phone systems, or practice management software. Many practices run Resonate AI alongside comprehensive platforms like Adit—using Adit for practice operations and Resonate AI for specialized patient capture. All conversations and appointments booked by Resonate AI automatically sync to the practice's existing PMS via API integrations.

Can Resonate AI handle complex dental scenarios like insurance verification and emergency triage?

Yes, Resonate AI's dental-specific training enables the AI to understand and appropriately respond to complex dental scenarios including insurance plan discussions, treatment urgency assessment, and procedure-specific questions. The platform's conversational AI adapts based on patient responses rather than following rigid scripts, handling situations like insurance objections by explaining membership plans and converting uninsured patients. Multiple case studies document practices successfully converting previously lost patients who had insurance concerns into scheduled appointments through the AI's empathetic, knowledgeable interactions. The system includes emergency detection and appropriate triage, ensuring urgent cases receive priority attention while routine inquiries are efficiently scheduled. This dental specialization distinguishes Resonate AI from generic answering services.

Should multi-location DSOs choose specialized missed call recovery or comprehensive practice management platforms?

Multi-location DSOs benefit from both specialized communication tools and comprehensive operational platforms serving different strategic purposes. Practices like Allied OMS, Zen Dentistry, and T-Management use Resonate AI specifically for missed call recovery across their networks, with centralized management providing location-specific customization while maintaining corporate oversight. The platform handles thousands of calls monthly across multiple locations according to case examples. DSOs requiring practice management software for operations can run comprehensive platforms like Adit alongside Resonate AI for specialized patient capture—the platforms complement rather than compete. As documented in testimonials, Zen Dentistry achieved 17x ROI with Resonate AI. DSOs prioritizing aggressive patient acquisition and revenue recovery from the 40% of calls occurring after hours should implement specialized solutions like Resonate AI regardless of their operational software choice.