Unlike offshore call centers with communication barriers or expensive virtual receptionists with limited hours, Resonate AI provides instant, natural conversations 24/7/365 at a fraction of the cost. Our AI never takes breaks, never has bad days, and handles unlimited simultaneous conversations. Most importantly, it captures detailed patient information and intent, sending instant notifications to your team – eliminating the follow-up burden that traditional services create. Practices report 5-7 hours of weekly time savings compared to voicemail management alone.

Many clients see immediate improvements. In pilot programs, practices often capture 10-20+ new patients per month, translating to substantial annual revenue increases. Based on current client data, you can expect: significant increases in new patient appointments, strong positive ROI (many practices see returns of 10-50x their investment), 5-7 hours weekly time savings for staff, excellent patient satisfaction with AI interactions, and dramatic reduction in missed call rates. Results depend on your call volume and practice size, but even small practices often see noticeable improvements. We provide detailed reports on engagement rates, conversion metrics, and revenue impact to track your specific results.

Yes, it's built for scale. Each location can have customized settings (hours, branding, FAQs), and all data rolls up into a central dashboard. You get visibility into missed calls and conversions for every practice in your network. This standardizes excellent patient access across all locations without hiring more reception staff. The platform handles high call volumes efficiently – some clients manage 3,400+ calls monthly across multiple locations.

We provide exceptional ongoing support that clients consistently praise. You'll have direct access to our support team, dedicated engineer and account manager. We monitor your AI's performance, quickly address any adjustments needed, and continuously optimize based on your feedback. Unlike typical software vendors, we see ourselves as your growth partner – we're only successful when you're capturing more patients and growing revenue. Clients often mention our responsiveness and proactive problem-solving as key differentiators.

Resonate AI enhances your workflows without disrupting them. Your phones still ring normally – we only engage when calls are missed. Staff still handle appointments their usual way, but now they're working from pre-qualified leads instead of cold voicemails. The biggest change? Monday mornings become productive instead of playing catch-up. As our clients report, it's like having your best receptionist's skills available 24/7 without changing how anyone else works.

Practically none – that's the beauty of it. We'll do a 30-minute orientation showing your team how to read the AI conversation summaries and where to find missed call reports. Most staff intuitively understand the system within a day because it simply delivers information the way they're used to receiving it – via email or your practice management system. The AI does the heavy lifting; your team just follows up on warm leads.

Your centralized dashboard shows real-time metrics for each location: missed calls captured, conversations conducted, appointments influenced, and revenue attribution. You can drill down to see which locations excel at follow-up, compare conversion rates, and identify trends. Leadership gets visibility into previously hidden data – like how many calls each location actually misses and what happens to them. It's like having x-ray vision into your patient communication.

Every interaction is tracked and attributed. You'll see exactly how many missed calls we captured, how many converted to appointments, and the estimated revenue value. Our dashboard breaks this down by source, time of day, and type of request. Marketing teams love this because you finally get credit for those campaigns driving after-hours calls. We provide detailed reports showing your return on investment.

Yes, we can help you test different messaging strategies to optimize patient engagement and conversion rates. Marketing leaders love this capability because it finally gives you data-driven insights into what resonates with your patient base. Want to test whether mentioning new patient specials upfront increases conversions? Curious if a warmer tone performs better than clinical professionalism? We can configure different approaches and provide you with performance data to inform your marketing decisions. This testing capability helps you continuously improve your patient communication ROI.

We provide custom pricing because every DSO and dental group is different. We offer everything from tiered pricing based on volume to flexible pricing based on how many locations you'd like to onboard. Our pricing models are designed to make economic sense as you scale – the more locations you add, the more efficient the per-location investment becomes. Contact us to discuss a pricing structure that aligns with your growth plans and budget.

Most of our DSO customers go live within 5 business days, though it sometimes takes a few additional days depending on how quickly the DSO can coordinate across locations. Our implementation team works with your schedule and can move as fast or as methodically as you prefer. The process is designed to minimize disruption – your practices continue normal operations while we handle the technical setup and customization behind the scenes.

We build our AI agents customized to each location, even within the same DSO. This approach creates a fully custom AI agent that knows each individual practice well and maintains the specific brand voice and tone – truly functioning as an extension of your team. Whether you have a pediatric brand or an oral surgery practice requiring clinical professionalism, each location gets an AI that speaks their language while you maintain centralized oversight and reporting.