7 Emitrr Alternatives For Dentists and DSOs

Emitrr has established itself as a capable all-in-one communication platform for dental practices, but the growing demand for AI-powered patient engagement has created new requirements that many practices find unmet. With 30% of dental practice calls going unanswered and 78% of patients booking with the first practice that responds, finding the right virtual receptionist can directly impact your bottom line. This guide examines seven alternatives to Emitrr, comparing their strengths, pricing models, and ideal use cases for dental practices and DSOs seeking to capture more patients and revenue.

Key Takeaways

• Dental-specific AI training matters for patient conversations: Resonate AI provides empathetic, human-like responses trained specifically for dental terminology, insurance questions, and emergency triage—while generic platforms require custom development for similar capabilities
• Response speed determines patient capture: With 78% of patients booking with the first practice that responds, platforms offering instant missed call recovery outperform those with delayed response times
• ROI varies significantly by platform focus: Resonate AI delivers 60x ROI through missed call recovery, while reputation-focused platforms like Podium and Birdeye excel at review generation
• Multi-location DSOs need centralized management: Not all alternatives support unified dashboards with location-specific customization—a critical requirement for dental groups managing multiple practices

1. Resonate AI: The Dental-Specific AI Receptionist

Resonate AI stands as the only AI-powered virtual receptionist built exclusively for dental practices, offering missed call recovery, website chat integration, and voice capabilities designed specifically for the patient conversations dental offices handle daily.

Key Features:

• 24/7 AI dental receptionist that texts missed callers within seconds and conducts natural language conversations
• Three integrated AI agents: Voice Agent for phone calls, SMS Agent for text communications, Chat Agent for website inquiries
• Real-time calendar integration checking availability and booking appointments directly
• Emergency detection and appropriate triage protocols
• Insurance plan knowledge with objection handling capabilities
• Automatic Spanish language detection and switching for bilingual patient populations
• Direct integrations with Dentrix, Denticon, Open Dental, Eaglesoft, and Curve

Pricing Structure:

• Three tiers available: Small Practice, Growing Practice, and Enterprise DSO
• Free trial available
• No setup fees with month-to-month flexibility
• Book a demo for detailed pricing information

Documented Results:

• A Texas-based Allied OMS Partner: 41 new patients captured in 30 days, $81,000 in revenue recovery, 61x ROI in first month
• Family First Dental: 1,479 missed calls eliminated, 175 appointments captured, $131,000 annual revenue generated
• Fresh Dental NC: 7x ROI, 143 appointments booked in 30-day pilot, $211,000 annualized revenue

Resonate AI's core differentiator lies in its empathetic conversational ability. Multiple client testimonials reference patients complimenting AI receptionists by name without realizing they were automated. The platform's dental-specific training enables handling of complex scenarios like insurance objections and emergency assessments that generic solutions struggle with.

2. Podium

Podium has built its reputation on helping businesses generate reviews and manage online presence, with messaging capabilities that support dental practice patient communication.

Key Features:

• Specialized review generation and reputation management
• Webchat to text conversion for website visitors
• Centralized messaging inbox across channels
• Payment processing integration
• Multi-location support for dental groups

Pricing Structure:

• Core, Pro, and Signature plans
• Pricing upon request

Best for: Practices prioritizing reputation management and review generation as their primary focus, with online visibility optimization needs.

3. Birdeye

Birdeye serves as a comprehensive customer experience platform with review management, surveys, and communication tools serving 200,000+ businesses across industries.

Key Features:

• Review generation and reputation management across platforms
• Customer survey and feedback collection
• Messaging and webchat capabilities
• Listings management for local SEO
• Analytics and reporting dashboards

Pricing Structure:

• Contact for pricing

Best for: DSOs with dedicated marketing teams who can leverage advanced reputation analytics, seeking comprehensive customer experience management beyond patient communication.

4. Weave

Weave combines VoIP phone hardware with software to create an integrated communication suite serving 30,000+ dental practices.

Key Features:

• VoIP hardware integration with desk phones and software
• Patient communication and appointment reminders
• Two-way texting capabilities
• Payment processing features
• Integration with major dental PMS platforms

Pricing Structure:

• Base plans starting at $249/month
• Ultimate, Elite, and Pro tiers

Best for: Practices ready to invest in comprehensive communication infrastructure with unified phone hardware and software from a single vendor.

5. Solutionreach

Solutionreach focuses on patient engagement and relationship management with appointment reminders, recall campaigns, and communication automation for dental practices.

Key Features:

• Automated appointment reminders and confirmations
• Patient recall and reactivation campaigns
• Two-way messaging capabilities
• Integration with Carestream Dental, Dentrix, Open Dental, and others
• Patient satisfaction surveys

Pricing Structure:

• Custom quotes

Best for: Practices with established workflows seeking traditional patient engagement with recall campaigns and appointment reminders.

6. NexHealth

NexHealth provides an automated patient experience platform focused on online scheduling, patient communication, and practice growth tools for dental offices.

Key Features:

• Online appointment scheduling with real-time availability
• Automated patient communication workflows
• Digital forms and patient intake
• Integration with major dental practice management systems
• Analytics and reporting for patient engagement

Pricing Structure:

• Package-based pricing

Best for: Practices prioritizing self-service scheduling and digital patient intake who want to reduce phone volume through online booking capabilities.

7. My AI Front Desk

My AI Front Desk offers an AI receptionist for automated reception and appointment scheduling across various industries including dental.

Key Features:

• AI-powered reception and call handling
• Direct PMS scheduling with popular dental systems
• Appointment booking automation
• 24/7 availability for incoming calls

Pricing Structure:

• Starter: $99/month or $79/month annually
• Growth: $149/month or $119/month annually
• Enterprise: Custom Pricing

Best for: Practices seeking AI receptionist options across multiple industries, with automated call handling and appointment booking needs.

Frequently Asked Questions

What are the primary challenges Resonate AI addresses for dental practices?

Resonate AI solves the critical problem of 30% of calls going unanswered and the reality that 78% of patients book with the first practice that responds. The platform captures 40% of calls that occur outside business hours when staff cannot answer, converting missed calls into scheduled appointments through AI-powered text and voice engagement. Additionally, practices report 5-7 hours weekly staff time savings by automating voicemail follow-up and lead pre-qualification.

How does Resonate AI's conversational AI differ from basic chatbots or answering services?

Resonate AI conducts empathetic, contextual conversations specifically trained for dental scenarios—handling insurance questions, emergency triage, and treatment inquiries that generic chatbots handle poorly. The AI adapts responses based on patient inputs rather than following rigid scripts, which is why patients frequently compliment the AI receptionists by name without realizing they are automated. This dental-specific intelligence enables handling objections like "I don't have insurance" with appropriate responses about membership plans, a capability that requires extensive development with generic platforms.

Can Resonate AI integrate with my existing dental practice management system and phone system?

Yes, Resonate AI provides direct integrations with Dentrix, Denticon, Open Dental, Eaglesoft, and Curve for real-time calendar access and appointment booking. Phone integration works with all VoIP and traditional carriers through simple call-forwarding requiring no hardware changes—taking approximately five minutes to configure. This approach means practices maintain their existing phone systems while adding AI capabilities without disruption to current workflows.

What kind of ROI can a dental practice or DSO expect from implementing Resonate AI?

Documented case studies show ROI ranging from 7x to 61x return on investment. Specific outcomes include 174 appointments and $110,000 in revenue within 8 weeks for one practice, while T-Management achieved 17x ROI after testing multiple AI vendors. The platform's analytics dashboard provides real-time tracking of missed call recovery rates, conversion percentages, and revenue attribution so practices can verify their specific ROI.

How quickly can Resonate AI be implemented, and what kind of ongoing support is provided?

Implementation typically takes 24-48 hours for single practices with white-glove onboarding handled entirely by the Resonate team. DSO deployments across multiple locations complete within five business days. No customer IT involvement is required—the implementation team coordinates with phone vendors and PMS providers directly. Client testimonials describe support as "100x better" than typical software deployments with rapid response times and dedicated account managers for enterprise clients.