Simple Phones Alternatives For Dentists and DSOs - Resonate AI is the #1 Alternative Choice

Dental practices and DSOs face constant pressure to answer every call, book appointments quickly, and keep patients happy. When phone lines get busy, missed calls turn into lost revenue. Many dental offices look for AI phone systems to handle this problem, but not all solutions work the same way.

Dental practices have multiple AI receptionist and phone system options beyond Simple Phones, with platforms designed specifically for dental scheduling, patient communication, and multi-location coordination. AI-powered tools help dental practices automate scheduling and reduce missed opportunities. Some systems focus on call handling, while others integrate deeply with practice management software.

This guide compares the top alternatives for dental practices and DSOs. It covers features that matter most, how different platforms handle dental-specific workflows, and which solutions deliver the best results for practices of all sizes.

1) Resonate AI

Resonate AI empowers dental groups and DSOs to capture every patient opportunity through conversational AI designed specifically for dental practices. The platform acts as an intelligent extension of your front office team, handling patient calls and scheduling around the clock.

Dental teams miss 30-40% of inbound calls, which means potential new patients are lost before they even book an appointment. Resonate AI solves this problem by answering calls instantly and managing appointment requests without human intervention.

The platform builds practice-specific AI agents tailored to each organization's workflows, patient base, and communication style. This customization ensures the AI sounds natural and follows your exact protocols for scheduling, insurance verification, and patient inquiries.

Multi-location dental organizations benefit from consistent patient engagement across all offices. The system integrates with existing practice management software to maintain accurate schedules and patient records.

Unlike generic answering services, Resonate AI understands dental-specific terminology and appointment types. Research shows that AI-powered phone systems can reduce administrative burden while improving patient satisfaction rates in healthcare settings.

The platform focuses on measurable efficiency gains that directly impact practice revenue and patient retention.

2) Newton AI Phone Platform

Newton is an AI phone platform designed specifically for dental practices and DSOs. It replaces traditional phone systems with modern technology that handles scheduling, billing, and patient communication automatically.

The platform works 24/7 to manage both inbound and outbound calls. This means dental practices never miss appointment booking opportunities, even after hours or during busy periods.

Newton integrates directly with practice management systems to access patient information and schedule appointments without staff involvement. The AI handles common call types like appointment requests, billing questions, and general inquiries.

Newton raised $3.8 million in funding to expand its AI-native workflow platform for dental organizations. The platform includes analytics that give practice owners visibility into call volume, scheduling patterns, and revenue opportunities.

The system also manages outbound calling for appointment reminders and follow-ups. This reduces no-shows and keeps the schedule full without requiring front desk staff to make manual calls.

Newton offers reputation management tools alongside its phone features. DSOs with multiple locations can use the platform across all offices for consistent patient communication.

3) Calilio Phone System

Calilio offers a phone system for dental offices that focuses on basic call management needs. The platform provides standard VoIP features like call forwarding, voicemail, and multi-line support that work across different devices.

Dental practices can use Calilio to handle incoming patient calls and manage communication across multiple phone numbers. The system includes call routing options that direct patients to the right department or staff member.

However, Calilio lacks specialized dental features that offices need for appointment scheduling and patient-specific workflows. The platform does not offer AI-powered conversation handling or automated responses tailored to common dental questions. Dental support organizations managing multiple locations may find limited tools for tracking call performance across practices.

Calilio alternatives exist that provide more dental-focused capabilities. While Calilio covers basic phone system needs, dental practices often require more advanced features like intelligent call routing based on appointment types, automated appointment confirmations, and patient communication tracking. The platform works best for offices seeking simple call management without dental-specific automation or AI assistance.

4) RevenueWell Phone System

RevenueWell offers a dental-specific VoIP solution that works for practices of all sizes. The system lets staff connect with patients through phone calls, text messages, or video chat.

The platform focuses on dental office workflows rather than general business needs. This means the interface and features are built around appointment scheduling, patient communication, and practice management tasks that dentists handle daily.

RevenueWell Phone integrates with existing dental practice management software. This connection helps reduce the need to switch between different systems when handling patient calls or checking schedules.

The system works as part of RevenueWell's larger platform for dental marketing and patient communication. Practices that want just a phone system without the full marketing suite may find this setup includes more features than needed.

Alternatives to RevenueWell exist for practices seeking AI-powered call handling specifically designed for dental offices and DSOs. Pricing varies based on practice size and feature requirements.

5) RingCentral for Dental Offices

RingCentral offers a business phone system that dental practices can use for basic call management needs. The platform provides standard features like call forwarding, voicemail transcription, and team messaging that work across dental offices of different sizes.

Dental phone systems from RingCentral include mobile apps that let staff take calls from anywhere. This helps front desk teams stay connected when they step away from their desks. The system integrates with some practice management software, though dentists should verify compatibility with their specific tools.

RingCentral charges per user per month, which can add up quickly for larger practices or DSOs with multiple locations. The platform lacks dental-specific features like automated appointment reminders or patient call routing that some practices need.

Many dental offices consider alternatives to RingCentral because they want more specialized tools for patient communication. The system works best for practices that need straightforward call handling without advanced dental workflow features. Dentists running multiple locations may find the cost increases significantly as they scale their team size.

6) DentalAIAssist

DentalAIAssist provides AI phone automation built specifically for dental practices. The platform handles incoming calls, schedules appointments, and answers common patient questions without requiring front desk staff to pick up every call.

The system works well for solo dentists and small practices that need basic call coverage. AI phone automation for solo dentists can reduce missed calls and free up staff time during busy periods.

DentalAIAssist integrates with practice management software to access patient records and schedule information. The AI can handle routine requests like appointment confirmations, cancellations, and basic questions about office hours or location.

However, the platform focuses primarily on call answering rather than full patient communication management. Multi-location DSOs may find the features limited compared to solutions designed for enterprise-level operations.

The pricing structure typically ranges from $500 to $995 per month depending on call volume and features selected. This makes it accessible for smaller practices but less cost-effective for organizations managing multiple locations that need centralized oversight and reporting across all sites.

7) Pearl AI

Pearl AI is a dental diagnostics platform that uses artificial intelligence to analyze X-rays and radiographs. The system detects pathologies and potential issues in dental images to help dentists identify problems they might miss during routine examinations.

Pearl focuses specifically on imaging analysis rather than phone communication or patient scheduling. It scans radiographs to flag cavities, bone loss, and other dental conditions. This gives dentists a second set of eyes when reviewing patient images.

For DSOs and multi-location practices, Pearl offers consistency across different offices. The AI applies the same diagnostic standards to every image, which helps maintain quality control. Dentists can use the platform to improve clinical accuracy and show patients visual evidence of treatment needs.

Pearl works differently from phone-based AI systems like Resonate. It does not handle incoming calls, schedule appointments, or manage patient communications. Dental practices looking for AI-powered phone solutions for dental offices would need a different type of platform that focuses on front-office operations rather than clinical diagnostics.

8) Overjet

Overjet is an FDA-cleared AI platform that analyzes dental X-rays to improve diagnostic accuracy and treatment planning. The software identifies potential dental issues on radiographs and provides visual annotations that help dentists communicate findings to patients more effectively.

Dental practices and DSOs use Overjet's AI-powered suite to standardize care across multiple locations and speed up insurance claims processing. The platform integrates with existing practice management systems and works with dental imaging equipment already in place.

Overjet focuses specifically on imaging analysis rather than phone call management or patient communication. This makes it different from AI phone systems designed to handle appointment scheduling and patient inquiries.

For dental offices looking to improve diagnostic consistency and case acceptance through better X-ray analysis, Overjet serves a specific purpose. However, practices seeking AI solutions for phone handling, appointment scheduling, and patient communication need different tools that address those operational needs directly.

The platform works best when combined with other practice management solutions that handle day-to-day patient interactions and administrative tasks. Modern dental phone systems address different operational challenges that imaging software cannot solve.

9) Rondah AI Receptionist

Rondah AI is an AI-powered receptionist platform designed specifically for DSOs and multi-practice dental groups. The platform creates custom AI agents for each practice location to handle inbound calls and appointment scheduling around the clock.

The system automates front-office tasks like call handling, appointment booking, and outbound call reminders. It logs and analyzes all call conversations to provide insights into practice performance. DSOs can view organization-wide call and appointment data through a single dashboard.

Rondah AI works alongside existing teams to manage front desk duties remotely without completely replacing human staff. This allows practices to scale their operations across multiple locations while maintaining consistent patient communication.

The platform is built to handle dental-specific workflows and terminology. It integrates with practice management systems to access schedules and patient information in real time. This reduces the need for manual data entry and helps prevent scheduling conflicts.

10) IntelePeer Conversational AI

IntelePeer offers conversational AI solutions for dental service organizations that handle patient communications around the clock. The platform manages inbound and outbound calls, appointment scheduling, and revenue cycle management tasks for multi-location practices.

Jefferson Dental & Orthodontics selected IntelePeer's conversational AI platform to transform patient engagement across its 70+ locations. The system uses SmartAgent and SmartOffice solutions that allow dental practices to develop, test, and deploy AI agents quickly.

IntelePeer launched SmartAgent for DSOs in August 2025 as an agentic AI automation solution. The technology aims to improve operational efficiency and reduce costs while maintaining consistent patient experiences across multiple practice locations.

The platform handles patient inquiries with AI agents designed to provide personalized experiences. DSOs can use IntelePeer to automate routine communication tasks while maintaining service quality standards across their organization.

Key Features Dentists and DSOs Should Consider

Dental practices need AI phone systems that connect with existing software, protect patient data, adapt to different office workflows, and work smoothly for staff members. These features determine whether an AI phone solution saves time or creates extra work.

Integration With Dental Practice Management Software

AI phone systems must connect directly with dental practice management software to avoid double data entry. Staff members waste hours manually transferring appointment requests, patient information, and schedule changes between systems.

The best AI phone solutions sync with popular platforms like Dentrix, Eaglesoft, Open Dental, and Curve Dental. This connection allows the system to check real-time appointment availability, book patients into open slots, and update records automatically.

Direct integration benefits include:

• Automatic patient record updates
• Real-time schedule access
• Reduced data entry errors
• Faster appointment booking

DSOs managing multiple locations need integration that works across all practice management systems in their network. Some practices use different software at different locations, so the AI system should handle multiple platforms without requiring separate setups.

HIPAA Compliance and Security

Patient information shared over phone calls falls under HIPAA regulations. AI dental answering services for DSOs must encrypt call recordings, secure data storage, and limit access to protected health information.

A compliant system includes end-to-end encryption for all communications. Call recordings and transcripts need secure storage with access logs that track who views patient data and when.

Required security features:

• 256-bit encryption for calls and data
• Secure cloud storage with regular backups
• Business Associate Agreement (BAA)
• Access controls and audit logs

Dental practices face serious penalties for HIPAA violations. AI phone providers should sign a BAA that outlines their responsibility for protecting patient data. This legal agreement confirms the vendor understands their obligations under HIPAA.

Customizable Communication Workflows

Every dental practice handles calls differently. Some offices want AI to book appointments immediately while others prefer scheduling callbacks for staff to confirm bookings.

The system should allow practices to set rules for different call types. Emergency calls might route to on-call staff immediately. New patient inquiries could trigger specific questions about insurance and treatment needs. DSOs using AI to eliminate missed calls need workflows that match their patient capture processes.

Customizable workflow options:

• Call routing rules based on time and day
• Custom scripts for different call types
• Escalation paths for complex requests
• Automated follow-up message triggers

Multi-location DSOs benefit from templates that standardize communication while allowing individual practices to adjust details. A central team can set baseline workflows that each location modifies based on local needs.

User Experience for Dental Teams

Staff members need to manage the AI system without technical training. The dashboard should show missed calls, completed bookings, and patient messages in a simple interface.

Teams work better with systems that send alerts through channels they already use. Text messages, email notifications, or practice management software alerts help staff respond quickly to urgent requests.

Essential user features:

• Simple dashboard with key metrics
• Mobile app for on-the-go access
• Quick-edit tools for common changes
• Clear activity reports

Training requirements matter for busy practices. The best systems include video tutorials, written guides, and responsive support teams. Staff turnover happens regularly in dental offices, so new team members should learn the system within an hour.

According to how DSOs improve operational efficiency, centralized administration helps practices run better when the tools are easy to use across locations.

How Resonate AI Stands Out for Dental Practices

Resonate AI delivers specialized features that address the daily communication challenges dental practices face. The platform focuses on patient engagement, appointment management, and growth support for practices with multiple locations.

AI-Powered Patient Engagement

Resonate AI empowers dental groups and DSOs to capture every patient interaction through conversational AI technology. The system handles incoming calls 24/7, which means potential patients never reach voicemail when they contact the practice. This matters for dental offices because many patient calls happen outside regular business hours.

The AI understands dental terminology and common patient questions. It can answer inquiries about services, insurance acceptance, and office locations without putting callers on hold.

The technology works as an extension of the front desk team. It collects patient information, understands the reason for calling, and routes urgent cases appropriately. Practices see fewer missed opportunities because the AI responds to every caller immediately.

Automated Appointment Reminders

The platform sends appointment reminders through multiple channels based on patient preferences. Text messages, phone calls, and emails reach patients before their scheduled visits. This reduces no-show rates that cost practices both time and revenue.

Key reminder features include:

• Customizable timing for reminder delivery
• Two-way communication for confirmation
• Automatic rescheduling options
• Integration with practice management systems

The system tracks which patients confirm and which need follow-up contact. Staff members spend less time making reminder calls manually. AI solutions in dental practices handle these repetitive tasks while the team focuses on in-office patient care.

Scalability for Multi-Location DSOs

Dental support organizations need consistent communication across all their locations. Resonate AI maintains the same quality of patient interaction whether a DSO operates 5 offices or 50 locations.

The platform provides centralized oversight with location-specific customization. Each practice can have unique information about services, providers, and availability while DSO leadership monitors performance across the entire organization.

Growth becomes simpler because new locations adopt the same communication system immediately. Training time decreases and patient experience stays consistent. The AI handles increased call volume without adding front desk staff at each new office.

Frequently Asked Questions

Dental practices need clear answers about communication technology before making decisions. Understanding security requirements, system features, and future trends helps practices select tools that protect patient data while improving operations.

What features make a communication tool effective for dental practices?

Call routing stands as one of the most critical features for dental offices. The system needs to direct calls to the right team member based on the caller's needs, whether that's scheduling, billing, or clinical questions.

Appointment scheduling integration saves time and reduces errors. When a communication tool connects directly with practice management software, staff can book appointments without switching between systems.

Call logging and analytics help practices track performance. Modern dental phone systems provide data on call volume, wait times, and missed calls so offices can identify problems and adjust staffing.

After-hours coverage protects revenue by capturing patients who call outside business hours. Tools that handle these calls prevent potential patients from moving to competitors.

How can artificial intelligence enhance patient care in dentistry?

AI reduces wait times by answering common questions instantly. Patients get information about office hours, insurance acceptance, and service offerings without staying on hold.

Automated appointment reminders decrease no-shows significantly. AI systems send texts and make calls to confirm appointments, giving practices time to fill cancelled slots.

AI handles multiple calls at once, which human receptionists cannot do. This capability means no patient hears a busy signal or gets sent to voicemail during peak hours.

The technology improves consistency across locations for multi-office practices. Every patient receives the same quality of service regardless of which location they contact.

What are the emerging technologies predicted to dominate dental practice in the next decade?

Voice recognition technology will allow patients to schedule appointments through natural conversation. Systems will understand different accents and speech patterns to serve diverse patient populations.

Predictive analytics will help practices forecast appointment demand. Offices can adjust staffing levels based on historical patterns and external factors like seasonal trends.

Integration between communication tools and clinical systems will deepen. Patient calls may trigger automatic chart reviews or treatment plan reminders for staff before appointments.

Multi-language support will expand as AI translation improves. Practices in diverse communities will serve patients in their preferred languages without hiring multilingual staff.

Are there any specialized phone systems designed to meet the needs of dental service organizations?

DSOs need systems that work across multiple locations with centralized control. These platforms let administrators set standards while allowing individual offices to handle local calls.

Specialized systems provide location-specific routing so patients reach their preferred office directly. Call overflow between locations ensures no call goes unanswered even when one office is busy.

Reporting tools for DSOs aggregate data across all locations. Leadership can compare performance metrics between offices and identify which locations need support.

AI reception systems for DSOs maintain brand consistency while scaling communication across growing organizations. The technology adapts to each practice's protocols without requiring separate training.

How can dentists ensure data security and patient privacy when using advanced communication tools?

HIPAA compliance must be verified before implementing any communication system. Vendors should provide Business Associate Agreements and documentation of their security measures.

Encryption protects patient information during transmission and storage. Systems should use end-to-end encryption for calls, messages, and data transfers.

Access controls limit which staff members can view sensitive information. Role-based permissions ensure receptionists, billing staff, and clinicians only access data relevant to their responsibilities.

Regular security audits identify vulnerabilities before they become problems. Practices should review vendor security reports and conduct their own assessments annually.

What criteria should dentists consider when choosing a communication system that's right for their practice?

Practice size determines which features matter most. Solo practitioners need different capabilities than multi-location DSOs, so systems should scale appropriately.

Budget includes both initial costs and ongoing fees. Some platforms charge per call or per minute while others use flat monthly rates that may prove more economical for high-volume practices.

Integration with existing software prevents workflow disruptions. The communication tool should connect with the practice management system, payment processors, and other tools already in use.

Training requirements affect implementation success. Systems with intuitive interfaces and strong vendor support help staff adopt new technology faster than complex platforms.